Easy Returns & Effortless Refunds

30-Day Return Policy

We recognize that sometimes a product might not be just right for you. That's why we offer a 30-day return window. If you're not fully satisfied with your purchase, you can return it within 30 days from the date of your order. Please note that refunds will be issued less any shipping charges and a 20% restocking fee.

Exchanges

Your satisfaction is our top priority. If you're not entirely happy with your purchase, please contact us. We're committed to resolving any issues and will arrange exchanges to ensure you're pleased with your order.

Inspection and Refund Processing

Once we receive your return, our team will inspect the item, which may take 5 to 7 business days. If the product passes inspection, we'll process your refund. Please allow an additional 3 to 7 business days for the refund to appear in your account.

Order Cancellation

If you decide to cancel an order before it has been shipped, we can cancel it, but please be aware that a 5% processing fee will be deducted from your refund.

Return Shipping and Restocking Fees

Return shipping costs and restocking fees are non-refundable and will be deducted from your total refund amount.

BOGO Offers

For Buy One Get One promotions, both items must be returned to receive a full refund. If only one item is returned, you'll receive a replacement for that item or store credit equivalent to the value of that item when purchased alone. If your order has already shipped, you (the buyer) will be responsible for the return shipping costs and, depending on the manufacturer, a restocking fee. Refunds will only be processed to the original payment method used for the order.

Individual items may have different refund and return policies based on the manufacturer. Please check the specific product pages for details or contact us at support@deloradi-sheds.com.

Chargebacks

Our team is here to assist you and resolve any issues you may have. We strive to maintain fair and industry-leading policies and are committed to working with you to find the best resolution.

Customers who file fraudulent chargebacks will be held legally responsible. If you have not received a product or are experiencing issues, please contact us so we can work together to resolve the issue. Thank you for choosing to shop with us!

By using this site, you agree to these terms; if you do not agree, please do not use the site.